Airport Information Kiosks

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Airport Information Kiosks
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Designed for high-traffic aviation hubs, our Airport Information Kiosks empower passengers with real-time flight tracking, 3D indoor wayfinding, and multilingual autonomous support, effectively reducing congestion and improving overall terminal operational efficiency.
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Digital Signage and Displays
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Description

Introduction

 

Designed for high-traffic aviation hubs, our Airport Information Kiosks empower passengers with real-time flight tracking, 3D indoor wayfinding, and multilingual autonomous support, effectively reducing congestion and improving overall terminal operational efficiency. 

 

Jorarri self service kiosk

 

Technical Specifications

 

Category

Specification Details

Display Options

21.5-inch / 32-inch PCAP Multi-Touch Screen (Full HD / 4K resolution options, Anti-glare, 500+ nits brightness)

Processing Unit

Industrial Grade Intel Core i5/i7 (or equivalent high-reliability SoC), TPM 2.0 hardware security module

Memory & Storage

16GB DDR4 RAM, 256GB / 512GB Industrial NVMe SSD (Wide temperature endurance)

Enclosure Material

Heavy-duty cold-rolled steel frame with brushed aluminum trim; custom RAL color powder coating available

Standard Peripherals

High-speed thermal receipt printer (auto-cutter), 1D/2D omnidirectional barcode/QR scanner

Optional Peripherals

NFC/RFID contactless reader, Passport/ID scanner module, T-coil audio jack for hearing assistance

Operating System

Windows 10/11 IoT Enterprise, hardened Linux (Kiosk Mode locked down)

Connectivity & Network

Dual Gigabit Ethernet (RJ45), Wi-Fi 6 (802.11ax), Bluetooth 5.2, Optional 4G/5G LTE cellular module

Power Requirements

AC 100-240V, 50/60Hz; built-in surge protection and uninterruptible power supply (UPS) safety buffer

Dimensions & Weight

Floor-Standing: Approx. 1850mm (H) × 600mm (W) × 450mm (D) / Weight: ~85 kg (Varies by configuration)

Operating Environment

Temperature: 0°C to 40°C; Humidity: 20% to 80% RH (Non-condensing)

Safety & Compliance

CE, FCC, UL, CB, RoHS, ISO 9001, ADA Compliant, IP52 rated enclosure

 

Key Features

 

Real-Time AODB Integration: Direct, low-latency data synchronization with Airport Operational Databases for live gate changes, flight delays, schedule updates, and baggage carousel tracking.

Interactive 3D Wayfinding: Dynamic turn-by-turn routing to boarding gates, baggage claims, dining, and terminal amenities, with optional QR-code map transfer to mobile devices for on-the-go navigation.

Multilingual UI: Global language switching tailored to international transit hubs, supporting dozens of major regional dialects and international languages.

Integrated Hardware Peripherals: Equipped with high-speed thermal receipt printers for route slips or gate passes, and industrial 1D/2D barcode/QR scanners.

Modular Peripheral Add-Ons: Flexible support for optional passport readers, NFC/RFID contactless payment readers, and T-coil audio modules.

 

Architecture & System Integration

 

Standard Protocols: Fully compatible with IATA CUPPS/CUSS framework standards, alongside secure RESTful APIs, WebSockets, and MQTT protocols.

Ecosystem Compatibility: Integrates natively with existing FIDS, third-party indoor mapping engines (e.g., Pointr, Micello), and airport security operations centers.

Data Privacy & Security: Built with strict GDPR compliance-zero personal identifiable information (PII) is stored on local drives, featuring automatic session timeouts and encrypted memory caching. 

 

OEM / ODM Customization

 

Tailored Form Factors

Floor-Standing: Optimized for high-traffic departure concourses and central atriums.

Wall-Mounted: Engineered for space-constrained boarding gates and narrow corridors.

Countertop / Desk-Top: Designed for direct integration into manned service desks.

 

Deep Branding & Industrial Design

Enclosure Aesthetics: Custom RAL color coatings, laser-etched logos, and programmable LED status strips.

Hardware Architecture: Flexible internal layouts for proprietary biometric scanners, payment terminals, or card dispensers.

Software White-Labeling: Fully branded user interfaces, startup screens, and localized CMS client portals.

 

Zero-Touch Deployment

Pre-configured software images enabling automatic profile loading and secure network pairing upon installation.

 

Global Certifications & Compliance

 

Electrical & Safety: CE, FCC, UL, and CB certified for international electrical safety.

Environmental & Quality: RoHS compliant, ISO 9001 certified manufacturing facilities, and industrial-grade ingress protection ratings against dust and fluid spills.

Full Accessibility (ADA Compliant): Designed to accommodate all travelers, featuring optimized wheelchair reach-height compliance, T-coil audio jacks for hearing-impaired passengers, and tactile navigation keys.

 

FAQ

 

Q: How do these Airport Information Kiosks connect to our existing airport database?

A: Our units support standard IATA CUSS frameworks and custom RESTful APIs, allowing seamless integration with your existing AODB (Airport Operational Database) and FIDS infrastructure.

Q: Can the user interface support multiple languages simultaneously?

A: Yes, the system supports dynamic multi-language switching. You can pre-configure any combination of global languages based on your primary passenger demographics.

Q: What maintenance access design do the Airport Information Kiosks feature?

A: They utilize a secure dual-access mechanism with front-door entry for routine consumables (such as thermal paper rolls) and rear-door access for core hardware maintenance, minimizing terminal corridor obstruction.

Q: How is passenger data security handled during interactions?

A: The system complies fully with international data privacy standards like GDPR. No sensitive personal information (PII) is retained, and all active sessions automatically wipe temporary cache files upon completion or timeout.

Q: Is the hardware compliant with accessibility laws for disabled travelers?

A: Absolutely. The units are fully ADA-compliant, featuring optimized wheelchair reach zones, tactile input elements, and audio jack support for text-to-speech navigation.

Q: Can we display third-party advertisements when the kiosks are idle?

A: Yes. The integrated CMS allows you to schedule promotional videos, digital advertisements, or airport retail campaigns during idle states to drive non-aeronautical revenue.

Q: What kind of remote monitoring tools are provided for IT teams?

A: Our cloud-based CMS includes a real-time health dashboard that monitors peripheral status (printers, scanners), network connectivity, and hardware temperatures, dispatching automated alerts before failures occur.

Q: What is the typical lead time for hardware delivery and deployment?

A: Standard configuration lead times range from 6 to 8 weeks. Units arrive pre-configured with zero-touch provisioning, allowing them to pull operational profiles automatically upon network connection at the airport.

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